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Friday, February 4, 2011

Consumers Spent a Record-Breaking $43.4 Billion Online in Q4 2010

Online retail spending reached a record $43.4 billion for the fourth quarter of 2010, up 11 percent versus year ago, according to digital measurement company, comScore. This growth rate represented the fifth consecutive quarter of positive year-over-year growth and second quarter of double-digit growth rates in the past year.

“Holiday season spending was bolstered by an improving sentiment among some consumer segments and by retailers’ discounting and promotions,” said Gian Fulgoni, comScore chairman. “The 2010 holiday season saw the first billion-dollar day on record and several more surpassing $900 million to help propel Q4 to record spending levels. We anticipate that the progress we’ve seen in the past year as we climbed out of the recession will continue with sustained double-digit growth rates in 2011.

Other highlights from Q4 2010 include:

* The top-performing online product categories were Computer Software (excl. PC Games), Consumer Electronics, Books & Magazines (excl. digital downloads), Computers/Peripherals/PDAs, and Toys & Hobbies. Each of the aforementioned categories grew at least 15 percent in Q4 2010 vs. year ago.

* The top 25 online retailers accounted for 68.4 percent of dollars spent online, up 5.6 percentage points vs. year ago. However, this percentage represented a decline from Q3 2010, during which the top 25 retailers accounted for 69.9 percent of dollars, an indication that small and mid-sized retailers are also rebounding from the recession, comScore said.

* A total of 84 percent of U.S. Internet users conducted an online transaction in Q4 2010, up from 78 percent last year. The average buyer spent about the same amount online during the most recent quarter as they did last year.